Educational
Services
Educational
Services
Educational
Services

Courses

Partial List of Courses
All courses can also be delivered in Spanish, Greek, Italian, French, German, Arabic, Portuguese, Polish, Chinese (Mandarin/Cantonese) and Japanese.

 


Computers

Microsoft® Office Suite
Microsoft® Windows
Email Applications
Networking Solutions
Database Design and Management
Information Systems
DreamWeaver
Adobe Reader
MicroStation


Management

Leadership
Sales and Marketing
Successful Supervision
Problem Solving
Team Building
Performance Appraisal
Operations Management
Project Management
Strategic Planning


Total Quality Management

Quality Assurance, Control and Management
ISO 9000
ISO 14000
Six Sigma
Statistical Process Control and Mapping


Financial Institutions

Banking Fundamentals
Product Knowledge
Service and Selling skills
Regulatory Compliance
Bank Secrecy Act (BSA)
Patriot Act
Anti-Terrorism
Anti Money Laundering
Privacy
Teller Training


Healthcare

Bioethical Decision-Making
Healthcare Spanish
Elder Care Planner
Assessment in Gerontology
Info on Dementia
Bioethical Mediation
Hoarding Behavior
Suicide in the Elderly
Dementia, Delirium, Depression
Elder Abuse
Substance Abuse among Older Adults
Sexuality and Aging
ICD-10

Workplace Literacy

English as a Second Language (ESL)
Accent Reduction
Adult Basic Skills
Reading
Writing
Mathematics

Office Management / Staff Support

Communication Skills
Customer Service
Human Resource Skills
Diversity and Sensitivity
Harassment Training
Spanish as a Second Language (SSL)
Train the Trainer
Presentation Skills
Time / Stress Management
Organizational Skills
Conflict Resolution

Specialized Programs

Good Manufacturing Practices (GMP)

Good Laboratory Practices (GLP)
Financial Management
Accounting / Payroll Management
Crisis Management
Tool and Dye Making
Surveying
Mechanics and Repairs
Machine Technology
Value Stream Mapping (VSM)

Hospitality Skills

ServSafe: Food/Alcohol
Safety and Sanitation
Food Production Skills
Customer Loyalty
Standard Industry Procedures and Practices
Wait Staff Training
Professional Table Service
Hotel Front Office Management
Hotel Operations Management
Housekeeping Management
Guest Service Skills
Casino Operations Management
Restaurant Spanish
Service English

 

Technology

AutoCAD
Blueprint Reading
Geometric Dimensioning

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